Returns & Exchanges
At O2morny.com, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your skin stays happy.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for the return.
- 2.Prepare the Package
Ensure the beauty products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid return label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.